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Security, Compliance & Quality Management

Huble Digital is ISO/IEC 27001:2022, ISO 9001:2015, and ISO/IEC 42001:2023 certified across all seven business locations. ISO/IEC 27001:2022 outlines the requirements for an information security management system (ISMS), while the ISO 9001:2015 certification recognizes our commitment to delivering consistent quality in our services. ISO/IEC 42001:2023 certification governs the responsible development and use of AI across our business.

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Huble is ISO/IEC certified for all seven of its business locations

Huble Digital appreciates and understands the importance to clients, suppliers, and other stakeholders, in entrusting us on a day-to-day basis to manage some of their most critical and sensitive business information throughout the exceptional service offering which we have become well known amongst the HubSpot Solutions Partner Program for.

To be able to demonstrate this to our clients and other stakeholders, Huble Digital began implementing an information security management system along with best-practice policies and procedures to ISO 27001:2013 standards in October 2020, which were independently audited and achieved certified against ISO 27001:2013 standards in October 2021. In November 2023 Huble upgraded to the more recent ISO 27001:2022 certification which is more in line with current cybersecurity trends and practices.

See press release here

What is ISO/IEC 27001:2022?

The International Organization for Standardisation (ISO) is an independent, non-governmental international organization with an international membership of 163 national standards bodies. The ISO 27000 family of standards helps organizations keep their information assets secure.

ISO/IEC 27001:2022 outlines and provides the requirements for an information security management system (ISMS), specifies a set of best practices, and details the security controls that can help manage information risks.

Huble Digital are certified as ISO/IEC 27001:2022 compliant. The 27001 standard does not mandate specific information security controls, but the framework and checklist of controls it lays out allow Huble Digital to ensure a comprehensive and continually improving model for security management.

Huble Digital ISO/IEC 27001:2022 certificates may be requested at the bottom of this website page. Potential customers can reach out to sales for more information.

The standards set out the requirements for establishing and maintaining; including the continual improvement and monitoring of, information security-related management systems, techniques, and procedures within the context of an organization, included in which are the requirements for identifying and mitigating risks within parameters set by the organization.

Click here for information on ISO/IEC 27001:2022

What does ISO 27001:2022 mean for our clients and stakeholders?

As a digital business consultancy centered around the HubSpot CRM platform, information and data along with cloud-based platforms are the lifeblood of the organization, impacting every aspect of Huble Digital, from its services to the clients that the services are provided for.

As such, to be able to ensure the highest levels of accountability and integrity with regard to such information and services provided to clients, Huble Digital has implemented this information security management system. This is part of our continued commitment to embracing change and solving for the customer.

Watch our latest webinar

In our recent webinar, we delved into the intricate world of vendors and information security, highlighting the paramount importance of aligning with German and EU data privacy standards. Our discussion extended to the General Data Protection Regulation (GDPR) and explored viable compliance alternatives for Google Analytics, underscoring the criticality of adherence to these regulations.

We also shed light on the role of security and compliance within web development practices, demonstrating how these principles are essential in safeguarding data integrity and privacy. Furthermore, the webinar provided insightful guidance on CRM data migration and user permissioning, offering strategies to ensure a seamless and secure transition of data, while maintaining stringent user access controls.

Information Security Controls

Information Security Policies

Establishing robust policies sets the foundation for securing information assets across the organization.

Organisation of Information Security

Structured governance ensures coordinated security efforts and clear responsibilities.

Human Resources Security

Securing the human element of information security through training and awareness reduces risk.

Asset Management

Identifying and protecting assets is crucial for maintaining the integrity and availability of information.

Access Control

Controlling access to information resources prevents unauthorised use and safeguards sensitive data.

Cryptography

Encrypting data maintains confidentiality and security, even in the event of unauthorized access attempts.

Physical and Environmental Security

Protecting physical assets and environments from threats ensures the safety of information systems.

Operations Security

Implementing secure operational processes and monitoring activities protect against security breaches.

Communications Security

Safeguarding information in networks and communications prevents data interception and loss.

System Acquisition, Development, and Maintenance

Ensuring security is integrated into IT systems from acquisition through maintenance.

Supplier Relationships

Managing supplier relationships includes ensuring their compliance with security requirements to protect shared data.

Information Security Incident Management

Effective incident management minimises impact and learns from security breaches.

Information Security Aspects of Business Continuity Management

Preparing for information security continuity in emergencies ensures resilience.

Compliance

Adhering to legal, regulatory, and contractual obligations protects the organisation and its stakeholders from various risks.

What is ISO 9001:2015?

The International Organzation for Standardisation (ISO) is an independent, non-governmental international organization with an international membership of 163 national standards bodies.

ISO 9001 is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS).

Huble Digital are certified as ISO 9001:2015 compliant. Within the ISO 9000 family, which defines seven quality management principles including a strong customer focus and continual improvement, ISO 9001 is the only standard that can be certified to.

Huble Digital ISO 9001:2015 certificates may be requested at the bottom of this website page. Potential customers can reach out to sales for more information.

For more information about ISO 9001:2015, please see here.

What does ISO 9001:2015 mean for our clients and stakeholders?

While Huble has long held a reputation for providing high-quality HubSpot implementations, backed by HubSpot accreditations, the company’s certification for ISO 9001 Quality Management standards reasserts this position.

This means that when partnering with Huble, all its customers are working with a team ready to bolster its offering by providing continuously evolving, consistently reliable services that are both quality- and customer-centric.

Additionally, this certification assures our clients that their HubSpot CRM implementations are managed to the highest standards, ensuring long-term success and high user adoption.

What is ISO/IEC 42001:2023?

The International Organization for Standardisation (ISO) is an independent, non-governmental international organization with a membership of national standards bodies. ISO/IEC 42001:2023 is the world's first international standard for artificial intelligence management systems (AIMS).

It provides a certifiable framework for governing how organizations develop, provide and use AI — setting out requirements for accountability, risk and impact assessment, human oversight, transparency, and continual improvement. Where ISO/IEC 27001:2022 governs information security and ISO 9001:2015 governs quality, ISO/IEC 42001:2023 governs the responsible management of AI.

Huble Digital is certified to ISO/IEC 42001:2023. Certification required Huble to demonstrate an effective AI management system — one that guides how we evaluate opportunities, identify and manage risks, monitor outcomes, and continually strengthen our approach as the technology and regulatory landscape evolve.

Huble Digital ISO/IEC 42001:2023 certificates may be requested at the bottom of this website page. Potential customers can reach out to sales for more information.

Click here for information on ISO/IEC 42001:2023

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What does ISO/IEC 42001:2023 mean for our clients and stakeholders?

Our clients increasingly want to use AI across marketing, sales, service and wider front-office operations — and they need confidence that it is being introduced thoughtfully, with appropriate safeguards in place.

Our ISO/IEC 42001:2023 certification shows our clients that we govern AI systematically at Huble. The services and solutions we deliver using AI are supported by defined controls, clear accountability, and an ongoing process for identifying, assessing and managing risk — including when deploying AI in platforms such as HubSpot.

Certification does not make the risks associated with AI disappear. What it provides is a recognised framework for assessing those risks and making informed decisions about how best to respond — and a disciplined way to strengthen that approach over time. For Huble, this is a natural extension of our commitment to embracing change and solving for the customer.

Principles of ISO 9001:2015

Engagement of People

Empowering our team enhances capabilities and drives commitment, fostering a culture of excellence and innovation.

Customer Focus

Prioritizing customer satisfaction ensures our services meet their needs and expectations, leading to lasting partnerships.

Leadership

Strong leadership provides direction and fosters an environment where quality and improvement are a collective pursuit.

Process Approach

Managing and linking processes systematically increases efficiency and ensures consistency in delivering quality services.

Improvement

Continual improvement is the cornerstone of our approach, aiming for superior performance and competitiveness.

Evidence-Based Decision Making

Decisions grounded in data and analysis lead to greater effectiveness and operational transparency.

Relationship Management

Nurturing relationships with partners and suppliers amplifies mutual growth and success, benefiting our clients.

Brian Halligan

Executive Chairman, HubSpot

"Leading the way for our Elite Tier of Partners, Huble Digital has raised the bar in terms of what the expectation of engagement is for our Partners in the Enterprise space."

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