HubSpot Service Hub Implementation

Enhance your customer service experience with Huble's thorough implementation, refining your service processes, enriching customer relationships, and improving customer satisfaction with HubSpot Service Hub.

The complexity of HubSpot Service Hub onboarding can be challenging, especially when attempting to integrate it seamlessly into your existing service operations.

If you’re looking to make the move from Freshdesk, Zendesk or Salesforce Service Cloud - we have the expertise and experience needed to provide onboarding for your customer service agents. Our HubSpot specialists will ensure your team is armed with the best practices and knowledge to empower them to make the most of HubSpot Service Hub.

 

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Service Hub Know-How


Seek Evolution

Our tagline of “Seek Evolution” showcases the way we think. We aren’t content at just implementing HubSpot, we want to constantly push the boundaries and help you evolve your business on the platform.
Scaling Support with AI
We set your service teams up with AI-driven tools within HubSpot Service Hub to scale your support operations efficiently. Our implementation of AI capabilities includes chatbots, predictive analytics, and automated issue resolution, which help manage increasing volumes of support requests while maintaining high customer satisfaction.
Advanced SLA Implementation
Our approach to implementing advanced Service Level Agreements (SLAs) within HubSpot ensures that your service commitments are clearly defined and meticulously tracked. We configure customisable SLA settings that trigger alerts and escalations to keep your service standards high and compliant with organisational objectives.
Omnichannel Help Desk
Huble sets up an omnichannel help desk in HubSpot, allowing your service team to interact seamlessly with customers across multiple platforms such as email, chat, social media, and phone. This unified approach ensures a consistent and responsive customer service experience, enhancing customer loyalty and retention.
Automated Ticket Management
We streamline your ticket management process by automating the routing, prioritisation, and escalation of support tickets within HubSpot. Our solutions reduce response times and increase the efficiency of your service team by ensuring that tickets are quickly addressed by the right agents.
360 View on Service Tickets
Gain a comprehensive 360-degree view of all service tickets with our HubSpot implementation. We ensure that your team has complete visibility into customer interactions, ticket history, and related transactions, enabling more informed responses and personalised service.
Advanced Service Integrations
Huble enhances your service capabilities by integrating HubSpot Service Hub with external systems such as CRM, inventory management, and other bespoke applications. These integrations provide a more holistic service environment, allowing for smoother operations and better alignment with other business functions.

Compliance and Security

Migrating to a new service platform like HubSpot Service Hub often necessitates managing sensitive customer service data. At Huble, we uphold an ISO/IEC 27001:2022 certification across all our operations, reflecting our commitment to the highest standards of data security.

 

This international standard provides a robust framework for an information security management system (ISMS) and imposes strict security controls to manage information risks. 

This certification reassures you that during the HubSpot Service Hub onboarding, your customer service data is protected to the highest standards with Huble.

IEC 27001_2002 Badge

Best in Class

500+

CRM Implementations

12+

Years as a HubSpot Partner

175+

Employees
    Abbott
    Ecentric
    Whitehead Scientific
    Evergreen
    MetroFibire
    Vuka

A truly customised HubSpot Service Hub Demo

If you’re considering HubSpot Service Hub, book a HubSpot demo to understand the behind the scenes of how HubSpot Service Hub is powering thousands of customer service centres. 

Speak to our team about Service Hub

Book a HubSpot Onboarding Call

Take the next step and book a HubSpot onboarding session with our team, simply click one of the team members below and book a meeting at a time and day that suits you. Once booked, you’ll receive a calendar invite with a Zoom link to join the call. This call will usually be around 15/30 minutes of discovery before setting up a further call with our consultation team.