GfK
Learn how GfK established itself as an AI thought leader through an innovative & fun AI-powered campaign featuring a debate between ChatGPT & GfK’s CMO.
Marketing Strategy & Tech
Creative
Don’t leave your customer journeys to chance, embrace strategic planning
Our HubSpot customer journey agency services help to identify customer pain points at every touchpoint along their journey, to develop a marketing communication strategy that creates a delightful customer experience.
By truly knowing your customer better and engaging them with content that speaks to their needs this can drive lead generation, reduce customer churn and improve customer retention.
Through data-driven insights from your HubSpot platform, our team will ensure that your customer journey evolves with your customers' needs, driving loyalty.
Understand your customer journey. Increase customer satisfaction.
Understanding your customers' pain points and needs is no easy feat. Using tools such as touchpoint analysis, customer journey mapping workshops, customer surveys, and the measurement of customer experience metrics, we can help identify where you can personalise and evolve interactions, leading to improved customer satisfaction.
Our approach to customer journey mapping
Our methodology is built around designing your marketing communication strategy around user journeys that your target audiences can follow. We also look at how to leverage marketing communication to make them take the desired behaviour to meet the strategic objectives.
There are 4 key strategic areas that our journey mapping can help solve; generate awareness and acquire new leads, engage or convert contacts already in the database, drive customer lifetime value, and lastly win-back customers.
Marketing success stories
OSRAM
Learn how Huble created an immersive and dynamic magazine to showcase OSRAM’s lighting products and expertise.
Creative
Atlas Copco
Using growth-driven design, we helped Atlas Copco create a brand-neutral website to educate prospects and drive traffic & leads for its different brands.
SEO & Paid Media
Creative
Compleat
Find out how we consolidated Compleat's four websites into one lead generating website for long-term growth
SEO & Paid Media
Marketing Strategy & Tech
Creative
Website Design & Development
Digital Post Solutions
Learn how Huble Digital helped Digital Post Solutions launch a full-service inbound marketing strategy with HubSpot implementation.
SEO & Paid Media
Marketing Strategy & Tech
Creative
DTS Solutions
Find out how we helped two-way radio equipment and infrastructure supplier, DTS Solutions increase its organic traffic using SEO and content creation.
SEO & Paid Media
Marketing Strategy & Tech
Creative
Ecruit
Find out how we helped recruitment consultancy, ecruit, to grow in its first year with HubSpot onboarding, website development & Inbound Marketing support.
Marketing Strategy & Tech
Creative
Lakeland Industries
With support from Huble Digital, Lakeland Industries now markets its products more effectively across Europe via HubSpot optimisation & content creation.
Marketing Strategy & Tech
Creative
Resound
Learn how Huble Digital helped Resound launch a brand new pillar page, topic cluster and blogging program.
Marketing Strategy & Tech
Creative
White Lodge
Find out how we helped White Lodge to increase bookings for tours of its International Preschool & Kindergartens in Singapore & Malaysia, by over 100%.
Marketing Strategy & Tech
Creative
Wolters Kluwer
Find out how we empowered the team at Wolters Kluwer, a Financial Publisher & Software Vendor, to build & deliver their own marketing campaigns in HubSpot.
Marketing Strategy & Tech
Creative
Lewis Harper
Director of Digital Marketing & Demand Generation, OAG
“This has been our first engagement with Huble and we are delighted with the results so far. Their expertise have allowed us to identify our key customer journey and produce a beautiful, optimised website - all of which has resulted in a better customer experience. We can't wait to get started on the next phase of the project!”
Book a customer journey strategy session
Take the next step and book a customer journey strategy call with our team, simply click one of the team members below and book a meeting at a time and day that suits you. Once booked, you’ll receive a calendar invite with a Zoom link to join the call. This call will usually be around 15/30 minutes of discovery around your specific challenges, current marketing communication needs, and how we can help.
